Dear WHMCS Management;
It's over here: http://forum.whmcs.com/forumdisplay.php?10-Feedback Please do a find-in-page for the word 'Support'.
I know there are plans in the works to improve things but honestly it's pretty bad out here. I don't blame your support team who are always very friendly & professional, they're certainly doing the best they can with the available time & resources.
But you have some majorly unhappy customers.
It's over here: http://forum.whmcs.com/forumdisplay.php?10-Feedback Please do a find-in-page for the word 'Support'.
I know there are plans in the works to improve things but honestly it's pretty bad out here. I don't blame your support team who are always very friendly & professional, they're certainly doing the best they can with the available time & resources.
But you have some majorly unhappy customers.