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Hi all, I am having issues with the supplier of my domain name.
I am getting the error attached when I try to unlock my domain name so I can transfer it to another host.
(I am only transferring my domain name due to lack of help from my hoster)
I don't think I can do anything about it as it looks like an issue that is caused by my hoster and not me.
I realised that something was wrong when emails stopped arriving. I have raised tickets but get no answers from them so I called them and was told that the issue was caused by an update to your software and that he does not know when it will be fixed and also because its a free service he offers he really cannot be bothered to help me unless I have paid support???
Considering its his issue why should I pay to solve it? The problem also is that he will not give me anyway of registering for paid support which is even more strange???
Also I am not able to edit email forwarders as there is no interface to do this as it has disappeared, again he is blaming a software update for this and has no idea when it will be fixed. Once again he says as its a free service he really cannot be bothered to spend anytime trying to sort it.
The above is a very cut down version of the story so far as the hoster was extremely rude, its currently driving me insane as I have no business emails coming through and its costing me money :(
Any help would be greatly appreciated but I think it has to be done at my hosters side :(
Hi all, I am having issues with the supplier of my domain name.
I am getting the error attached when I try to unlock my domain name so I can transfer it to another host.
(I am only transferring my domain name due to lack of help from my hoster)
I don't think I can do anything about it as it looks like an issue that is caused by my hoster and not me.
I realised that something was wrong when emails stopped arriving. I have raised tickets but get no answers from them so I called them and was told that the issue was caused by an update to your software and that he does not know when it will be fixed and also because its a free service he offers he really cannot be bothered to help me unless I have paid support???
Considering its his issue why should I pay to solve it? The problem also is that he will not give me anyway of registering for paid support which is even more strange???
Also I am not able to edit email forwarders as there is no interface to do this as it has disappeared, again he is blaming a software update for this and has no idea when it will be fixed. Once again he says as its a free service he really cannot be bothered to spend anytime trying to sort it.
The above is a very cut down version of the story so far as the hoster was extremely rude, its currently driving me insane as I have no business emails coming through and its costing me money :(
Any help would be greatly appreciated but I think it has to be done at my hosters side :(