Hi all,
A couple of days ago I requested help with an upgrade of a free product to a paid one. The paid one had an addon which I could not get to be offered at the time of upgrade. After working on this I decided that I should be using a configurable option instead of an addon, which solves my pro-rated billing problems too.
BUT, when the client who has the free product clicks upgrade, they are offered the paid product only. Selecting that product moves them to the cart with no opportunity to add the configurable option.
I've been given the suggestion to create 2 paid products, and that would work but it would be a clunky solution that would mean clients with the (essentially) same product would have 1 of 2 "versions" - sometimes mixed as they can order more than 1 and will likely do so over time.
What I'm looking for is => Upgrade Product => select configurable option => go to cart.
Anyone care to assist me on this? Thanks in advance...
A couple of days ago I requested help with an upgrade of a free product to a paid one. The paid one had an addon which I could not get to be offered at the time of upgrade. After working on this I decided that I should be using a configurable option instead of an addon, which solves my pro-rated billing problems too.
BUT, when the client who has the free product clicks upgrade, they are offered the paid product only. Selecting that product moves them to the cart with no opportunity to add the configurable option.
I've been given the suggestion to create 2 paid products, and that would work but it would be a clunky solution that would mean clients with the (essentially) same product would have 1 of 2 "versions" - sometimes mixed as they can order more than 1 and will likely do so over time.
What I'm looking for is => Upgrade Product => select configurable option => go to cart.
Anyone care to assist me on this? Thanks in advance...