Hi all,
We have the following issue. A client recently got a reminder his domain would expire within 30 days. He took action himself and ordered a renewal for 3 years. Thus, a new invoice was created for this particular order.
However, one week later, WHMCS also send an automatic e-mail to this client with an invoice for the same amount and same order.
Question is how I can prevent WHMCS to send automatic generated invoices. I only want WHMCS to send reminders to clients. Then they can renew their product themselves. This prevents the sending of 2 invoice and it makes it more client friendly.
Many thanks in advance for your reply!
We have the following issue. A client recently got a reminder his domain would expire within 30 days. He took action himself and ordered a renewal for 3 years. Thus, a new invoice was created for this particular order.
However, one week later, WHMCS also send an automatic e-mail to this client with an invoice for the same amount and same order.
Question is how I can prevent WHMCS to send automatic generated invoices. I only want WHMCS to send reminders to clients. Then they can renew their product themselves. This prevents the sending of 2 invoice and it makes it more client friendly.
Many thanks in advance for your reply!