Hey,
I think this is more of a bug than a feature request, but I was asked by the support to bring it up here:
Known Facts:
The Problem:
While having more than one unpaid invoice for the same, already suspended, service, if the client pays the last generated (or any of the not oldest/first) invoice, the service will be unsuspended!
this also causes the Next Due Date to not change, since there are still many unpaid invoices.
Thanks,
Mati
I think this is more of a bug than a feature request, but I was asked by the support to bring it up here:
Known Facts:
- Having Continuous Invoice Generation checked, causes the creation if many invoices that might not get paid (most common example in for a Monthly Billing Cycle).
- Using Auto-Suspension, will suspend the account after X days, of the first invoice not being paid.
The Problem:
While having more than one unpaid invoice for the same, already suspended, service, if the client pays the last generated (or any of the not oldest/first) invoice, the service will be unsuspended!
this also causes the Next Due Date to not change, since there are still many unpaid invoices.
Thanks,
Mati