Hello,
sorry if I bring up an old (and maybe solved) issue but it's a problem for me.
I've correctly set up free domain for some TLDs in association with some hosting plans, and as time went by I realized a strange behaviour.
- if a customer adds to cart e.g. "hosting plan X" with 1 year billing, and "somedomain.com" for 1 year, then everything is as expected (cart displays hosting plan X with 1-year fee and somedomain.com for 1 year with $0 price).
- if a customer adds "hosting plan X" with 2 years billing and "somedomain.com" for 1 year, it's ok as above (cart displays, as expected, hosting plan X with 2-year fee and somedomain.com for 1 year with $0 price)
- but if a customer adds "hosting plan X" with 2 years billing and "somedomain.com" for 2 years (because he wants to have it registered for 2 years), then cart displays hosting plan X and somedomain.com for 1 year with $0 price. 2 years registration period is, in other words, ignored.
I know a possible workaround is to set up a promo code, but I can't do it because we are already using some other promo codes and you can't use more than one per cart.
Another workaround could be using product bundle but often it doesn't work properly, plus I should setup n*m bundles where n is number of TLDs and m is number of products I want to apply the free domain to.
final note: I'm using WHMCS 5.2.17, maybe has this already been solved in 5.3.x?
any help is appreciated, thank you in advance!
Franesco
sorry if I bring up an old (and maybe solved) issue but it's a problem for me.
I've correctly set up free domain for some TLDs in association with some hosting plans, and as time went by I realized a strange behaviour.
- if a customer adds to cart e.g. "hosting plan X" with 1 year billing, and "somedomain.com" for 1 year, then everything is as expected (cart displays hosting plan X with 1-year fee and somedomain.com for 1 year with $0 price).
- if a customer adds "hosting plan X" with 2 years billing and "somedomain.com" for 1 year, it's ok as above (cart displays, as expected, hosting plan X with 2-year fee and somedomain.com for 1 year with $0 price)
- but if a customer adds "hosting plan X" with 2 years billing and "somedomain.com" for 2 years (because he wants to have it registered for 2 years), then cart displays hosting plan X and somedomain.com for 1 year with $0 price. 2 years registration period is, in other words, ignored.
I know a possible workaround is to set up a promo code, but I can't do it because we are already using some other promo codes and you can't use more than one per cart.
Another workaround could be using product bundle but often it doesn't work properly, plus I should setup n*m bundles where n is number of TLDs and m is number of products I want to apply the free domain to.
final note: I'm using WHMCS 5.2.17, maybe has this already been solved in 5.3.x?
any help is appreciated, thank you in advance!
Franesco