I can not reset the password!

I can not reset the password - email removed - . Password reset does not work. Contact: - email removed -

Have you checked your spam, junk mail arrives and does not reset.

I bought this domain in the release process, was abandoned by the former owner. I tried resetting the password, the more and sent to another e-mail, not - email removed - email. The former owner of the domain - email removed - should have put another email for password recovery.
I am owner of the domain, just check my ID.