Wondered if anyone else had encountered the "Invalid Token Error" message and found a solution to it?
I have several users responding to support tickets. While I do not get the "Invalid Token Error" the other two team members advise they get it when the click "add response" when responding to a support ticket. It doesn't matter if they take 20 seconds or 20 minutes to add a response, the outcome is the same.
The other day a user logged in and responded and clicked the response button in less than 25 seconds - and still had the same outcome.
I have increased the "session.gc_maxlifetime" on the server as recommended by WHMS support but still get the same error.
Welcome any suggestions.
Thank you.
I have several users responding to support tickets. While I do not get the "Invalid Token Error" the other two team members advise they get it when the click "add response" when responding to a support ticket. It doesn't matter if they take 20 seconds or 20 minutes to add a response, the outcome is the same.
The other day a user logged in and responded and clicked the response button in less than 25 seconds - and still had the same outcome.
I have increased the "session.gc_maxlifetime" on the server as recommended by WHMS support but still get the same error.
Welcome any suggestions.
Thank you.