You give us a security update, because of an error in your coding.
Now I am locked out of my admin area unless I pay for an annual "support and updates" fee.
New versions with additional features and/or responses to support request...yes, that is worth asking for more money.
Problem is....if we don't update, we have a security problem with your application.
Not that it changes the situation, but why was I not informed of this before I applied the security patch?
This doesn't seem right.
Now I am locked out of my admin area unless I pay for an annual "support and updates" fee.
New versions with additional features and/or responses to support request...yes, that is worth asking for more money.
Problem is....if we don't update, we have a security problem with your application.
Not that it changes the situation, but why was I not informed of this before I applied the security patch?
This doesn't seem right.