After upgrading from 5.1.13 to 5.1.14, we are having a couple of issues with mass mailing.
First off, when choosing to send a "General" email using the Mass Mail Tool, recipients are listed at first, but after choosing to load a saved message, the following appears:
No Recipients
The criteria selected for this email has resulted in no recipients which means it cannot be sent
All of the selected recipients are lost after loading the saved message.
If I choose to paste the message or type from scratch, it immediately says the sending is completed but no emails are sent. Note that the mass mailing was working prior to the upgrade.
First off, when choosing to send a "General" email using the Mass Mail Tool, recipients are listed at first, but after choosing to load a saved message, the following appears:
No Recipients
The criteria selected for this email has resulted in no recipients which means it cannot be sent
All of the selected recipients are lost after loading the saved message.
If I choose to paste the message or type from scratch, it immediately says the sending is completed but no emails are sent. Note that the mass mailing was working prior to the upgrade.