Hello
Is there a way I can edit the support ticket form file for only one department. My site is offering a service that requires custom fields and detailed information from the client and I would like to make some edits to the code on this page but still have the other departments look the same.
I know the support form code is in templates/default/supportticketsubmit-steptwo2.tpl. I'm just no sure how to edit this code for one department and also keep the original code for the other departments. The ioncube code in submitticket.php is making it hard for me to figure out how to duplicate the form code. Could I use an (if else statement) or something for this. Any Help would be appreciated.
Thanks
Nicholas
Is there a way I can edit the support ticket form file for only one department. My site is offering a service that requires custom fields and detailed information from the client and I would like to make some edits to the code on this page but still have the other departments look the same.
I know the support form code is in templates/default/supportticketsubmit-steptwo2.tpl. I'm just no sure how to edit this code for one department and also keep the original code for the other departments. The ioncube code in submitticket.php is making it hard for me to figure out how to duplicate the form code. Could I use an (if else statement) or something for this. Any Help would be appreciated.
Thanks
Nicholas