In the docs it says the following:
Stock Control - Can be used if you have a specific quantity of an item available (for example servers) or a limited special offer product - tick to enable and enter a quantity remaining and WHMCS will stop orders when it reaches zero. When a stock controlled item is cancelled (either by cancellation request or clicking "Cancel Order" on an order) the stock level will automatically increase. However if a member of staff manually changes the product to cancelled or terminated status it will not re-add stock to the product.
So can someone explain how you reduce stock or change stock when you terminate an account manually? This seems like the numbers would be wrong, as I do terminate accounts manually as well. Example, a fraud order which was activated. The customer would not send a cancellation form, and someone in the staff would terminate the account manually.
Also, in v5 last time I tried to use the stock option for a product it showed the quantity available in the order forms. I can see this as useful for some products but not for others. Example, in some services I would like to use the stock options, for internal reasons and so it can't be ordered anymore when the stock is depleted, but I don't want customers to see the total number available.
I guess I have to edit the order forms for this?
Stock Control - Can be used if you have a specific quantity of an item available (for example servers) or a limited special offer product - tick to enable and enter a quantity remaining and WHMCS will stop orders when it reaches zero. When a stock controlled item is cancelled (either by cancellation request or clicking "Cancel Order" on an order) the stock level will automatically increase. However if a member of staff manually changes the product to cancelled or terminated status it will not re-add stock to the product.
So can someone explain how you reduce stock or change stock when you terminate an account manually? This seems like the numbers would be wrong, as I do terminate accounts manually as well. Example, a fraud order which was activated. The customer would not send a cancellation form, and someone in the staff would terminate the account manually.
Also, in v5 last time I tried to use the stock option for a product it showed the quantity available in the order forms. I can see this as useful for some products but not for others. Example, in some services I would like to use the stock options, for internal reasons and so it can't be ordered anymore when the stock is depleted, but I don't want customers to see the total number available.
I guess I have to edit the order forms for this?