Quantcast
Channel: WHMCS Community Forums
Viewing all 13458 articles
Browse latest View live
↧

Shopping Cart Redundant Navigation

October 3, 2015, 1:52 am
↧
Search

Intermittent paypal fees

October 3, 2015, 2:22 am
$
0
0
On the WHMCS ( Billing -> Transactions List ) "Transactions" page the Fees Column does not show the fee amount for all transactions. Should the paypal API be filling in the fee amount? The fee amount did fill in automatically for a refund but not for any other purchases. If this does not work with paypal does it work with anyone else? Or is this user error like usual?
↧
↧

Has anyone integrated MaxCDN API?

October 3, 2015, 4:18 am
$
0
0
Hi,

I am thinking about offering MaxCDN to set packages and was wondering, has anyone integrated the MaxCDN API into WHMCS?
↧

Custom Step after add domain

October 3, 2015, 8:25 am
$
0
0
Hallo,

i am new with whmcs and try to get some design for a cilent and he also want a oderform for the hosting design and I try to get custom step after add Domain in verticalsteps oderform. Normel we have the option if the user add domain to cart the will redirect to the cart.php?a=confdomains but i want to add step thet user have to get Hosting packege Option like cart.php?a=custom-step

package-option.png

hope u guys have understand my problem. and can help me with my problem.
Attached Images
↧

Can we have separate domains for each client group?

October 3, 2015, 8:29 am
$
0
0
Hi friends

Is there anyway we can have individual domains assigned to each client group that we add in WHMCS? I have created four client groups with different products and pricing. What I am looking for is to have separate domains and personalized look and feel for each client group.

Thanks & Regards

Sujith
↧
↧

order form in new versio 6.1

October 3, 2015, 8:38 am
$
0
0
Hi ,

I just updated new version with new orderforms. I am using Template Six, I selected default order form Premium Comparison & in VPS group Cloud Slider.

1)
But on order now , you will see 2 Categories Column that is very odd. Please look here # https://www.webhostingpeople.net/bil...nguage=English .

On uncheck option Sidebar Toggle Option , click on link of left Categories Column , then 1 Categories Column hide. Double is showing on my existing link # https://www.webhostingpeople.net/bil...nguage=English

2) in VPS group ,I have set order form Cloud Slider , but there is not showing slider. Please look here # https://www.webhostingpeople.net/bil...art.php?gid=20

Please guide me how how can I fix this ?
↧

WHMCS Extended Support Module - INCLUDING FAST TRACK SUPPORT UPGRADES!

October 3, 2015, 9:37 am
$
0
0
Hello fellow whmcs users.

We have just released what we have found to be a hugley requested module feature in our latested v6 only support extended module.



Checkout the module features and screenshots here: WHMCS Support Extended

Or see the module description below:

Opening hours, auto replies, staff hours, fast track ticket upgrades, average response times and much more.

The support extended module provides many features the whmcs support lacks "out of the box" giving you greater support control for your website and customers.

Opening Hours

Not every business provides support round the clock, and not every customer understands this. This module gives you control on when your departments are "open" by allowing you to set down to the minute opening hours for each department.

When your departments closed it displays a neat sidebar widget with titles and text you control to explain the department is closed and when it will be open. It doesnt lock the department out as no-one could open or reply to tickets, but it does let your customers know when to expect a reply.

Staff Hours

Equally not every member of staff is on duty all of the time. By default WHMCS sends notifications to all admins when tickets are updated. With this module we let you control when staff are working and disable any ticket update notifications outside of these hours on a per staff member basis. Say goodbye to multiple unread ticket notifications emails while you sleep!

Auto Ticket Replies

We have made it possible above to set when departments are closed and open, displaying a nice sidebar widget detailing when the department is open again. But what about email replies? These customers wont know your closed as they havent visited the site?

This can be handled by auto replying when out of hours messages to tickets from the admin chosen. these will get added as a normal admin response, so you can let your customers when to expect a reply.

Response Times

Every advanced ticket system has average response times, so why should your site be any different? Take advantage of the modules global and per department average response times, giving you the ability to tailor the result based on latest number of tickets to check against.

Opt Out Feedback Emails

the feedback email system in WHMCS is great to get some valuable feedback from your customers, however it can be a little intrusive. Solution: Give your clients the ability to opt out of these feedback emails using a checkbox on there proflle page!

Fast Track Tickets

WHMCS is a billing and automation platform yet provides little in the way of monetizing your support area. Yes you can generate invoices for work done during a ticket, but no way to prioritise tickets by fast tracking them.

With this module you give your customer the option to "Fast Track" there ticket. You set the price, sidebar and link text (detailing the sla's, response times, etc associated with purchasing the fast track upgrade). Your customer decides if there current request is in need of the highest priority. This is great for business effecting problems your customers need addressing asap.

Customers can choose upon opening a ticket, or at any point during the tickets life to upgrade to fast track service. When they do an invoice is generated in their currency (based on the base currency price you set in the settings). Once this invoice is paid there ticket gets marked as a "Fast Track" ticket via a pre created ticket status. Your administrators get a notification of the fast track via a dedicated admin email template, and an escalation rule is put in place to provide even more feedback to ensure you can provide the extended fast track experience.

Merge Fields

Knowing response times, opening hours and if a department is closed or open can be useful in multiple places, not just your tickets sidebar. So the module provides response time, opening hours, and closed/open variables which can be used anyway in your web template or any client email template!
↧

2 Free Months After paying for third month first.

October 3, 2015, 10:10 am
$
0
0
I setup 2 months free with instructions here. the instructions said only monthly orders can set this up (forgot were I got them I think the Docs about a year ago). I got an order today and the person ordered with the Promotion code I setup for the free 2 months. they got the invoice and it said 0.00 Due and no Payment for the first month.
Thats fine if I was offering first 2 months free then on the third month they can pay for hosting. But if I do that I will get all the spammers that get 2 months free to spam and abuse the account.
To cut down on that I would like to offer the free 2 months after they pay for the third month up front.
How can I do that. I checked the add on section and found only abandoned mods and none that would do it.

Anyone know of a add on free or commercial that can take care of that?
↧
Search

Misleading pricing with promo code usage

October 12, 2015, 2:42 am
$
0
0
We use links that automatically apply a certain promotion code to the order (cart.php?a=add&pid=1&promocode=TEST).

The problem is that the visitor will select a billing cycle at cart.php?a=confproduct and he will see the prices and total amount without the promotional discount. Here he will abandon the cart as we advertise that will get a 50% discount.

Proper discount is displayed at next step (cart.php?a=view).

Is there any way to show the discounted total amount, or the billing cycle pricing with the promo code name next to pricing, at cart.php?a=confproduct

Attaching screenshots.
Attached Images
↧
↧

Display Custom Client Fields in viewticket.tpl

October 12, 2015, 4:57 am
$
0
0
Hi all


I make a new Custom Client Fields:

Field Name: Signature
Field Type: Text Area


I viewticket.tpl after {$reply.message} I add {$client_custom_field_signature}


But nothing to show


* Client open the ticket have add some Text in his signature field.

Thanks in advance.
↧

Ticket Escalations issue

October 12, 2015, 7:09 am
$
0
0
I've set it so my Ticket Escalation rules respond to a ticket if they haven't received a response in 5 minutes. For some strange reason the system keeps replying to the same ticket every 5 minutes.. is there a method I'm forgetting that stops it from replying more than once?

i.imgur.com/c5ZYXUM.png
↧

Looking to hire to make custom affiliate safe URLs module

October 12, 2015, 7:17 am
$
0
0
Hello,

I'm looking to hire a WHMCS module developer to make a old modification to aff.php compatible with WHMCS V6.1.1.

It was a simple modification which allows the ability to set custom landing pages using the WHMCS affiliate link + variable e.g aff=123&page=web-hosting

Thanks.
↧

UPGRADE to 6.1.1. from 6.0.2

October 12, 2015, 10:31 am
$
0
0
Hi
I'm desperate, I have done the usual and uploaded all the upgrade files and event though I've done it several times to make sure that it is right but all I get is

Down for Maintenance (Err 2)
An upgrade is currently in progress... Please come back soon...

This has been since Friday. Can anyone please tell me what could be wrong ... without having to change all sorts of files and stuff ... surely if it was working before it should be working again?!

Thanks for anyone's input.

PS
using latest version of joomla and php 5.5
↧
↧

add standard tax in product templates

October 12, 2015, 10:40 am
$
0
0
I have to use the EU VAT addon, therefore in backend I use exclusive TAX prices
The checkout page adds TAX correctly, but the problem is all the product pages shows prices without my country or default TAX ...
Is there a way to add my default TAX in the product templates?
↧

Email Templates Variables List

October 12, 2015, 12:35 pm
$
0
0
For all of you (like me) who are looking for or simply just would like to have a List of all Email Templates Variables Available when designing your email templates, my 2 cents:


Client Related
ID {$client_id}
Client Name {$client_name}
First Name {$client_first_name}
Last Name {$client_last_name}
Company Name {$client_company_name}
Email Address {$client_email}
Address 1 {$client_address1}
Address 2 {$client_address2}
City {$client_city}
State/Region {$client_state}
Postcode {$client_postcode}
Country {$client_country}
Phone Number {$client_phonenumber}
Password {$client_password}
Signup Date {$client_signup_date}
Credit Balance {$client_credit}
Card Type {$client_cc_type}
Card Last 4 {$client_cc_number}
Expiry Date {$client_cc_expiry}
Remote Gateway Token {$client_gateway_id}
Client Group ID {$client_group_id}
Client Group Name {$client_group_name}
Total Due Invoices Balance {$client_due_invoices_balance}
Custom Fields (Array) {$client_custom_fields.1}
Status {$client_status}


Product/Service Related
Order ID {$service_order_id}
ID {$service_id}
Signup Date {$service_reg_date}
Product Name {$service_product_name}
Product Description {$service_product_description}
Domain {$service_domain}
Config. Options {$service_config_options}
Server Name {$service_server_name}
Server Hostname {$service_server_hostname}
Server IP {$service_server_ip}
Dedicated IP {$service_dedicated_ip}
Assigned IPs {$service_assigned_ips}
Nameserver 1 {$service_ns1}
Nameserver 2 {$service_ns2}
Nameserver 3 {$service_ns3}
Nameserver 4 {$service_ns4}
Nameserver 1 IP {$service_ns1_ip}
Nameserver 2 IP {$service_ns2_ip}
Nameserver 3 IP {$service_ns3_ip}
Nameserver 4 IP {$service_ns4_ip}
Payment Method {$service_payment_method}
First Payment Amount {$service_first_payment_amount}
Recurring Payment {$service_recurring_amount}
Billing Cycle {$service_billing_cycle}
Next Due Date {$service_next_due_date}
Status {$service_status}
Suspend Reason {$service_suspension_reason}
Cancellation Type {$service_cancellation_type}
Username {$service_username}
Password {$service_password}
Custom Fields (Array) {$service_custom_fields.1}


Domain Related
Order ID {$domain_order_id}
Signup Date {$domain_reg_date}
Domain {$domain_name}
SLD (yourdomain) {$domain_sld}
TLD (com) {$domain_tld}
Reg Period {$domain_reg_period}
First Payment Amount {$domain_first_payment_amount}
Recurring Amount {$domain_recurring_amount}
Next Due Date {$domain_next_due_date}
Expiry Date {$domain_expiry_date}
Registrar {$domain_registrar}

'Days Until Expiry' and 'Days Until Next Due' will show 0 if the date has passed.
'Days After Expiry' and 'Days After Next Due' should be used if the date has passed.
Days Until Expiry {$domain_days_until_expiry}
Days Until Next Due {$domain_days_until_nextdue}

'Days After Expiry' and 'Days After Next Due' will only be defined if the date has passed.
Days After Expiry {$domain_days_after_expiry}
Days After Next Due {$domain_days_after_nextdue}
Status {$domain_status}
DNS Management {$domain_dns_management}
Email Forwarding {$domain_email_forwarding}
ID Protection {$domain_id_protection}
Auto Renew Disabled {$domain_do_not_renew}


Support Ticket Related
ID {$ticket_id}
Department {$ticket_department}
Date Opened {$ticket_date_opened}
Subject {$ticket_subject}
Message {$ticket_message}
Status {$ticket_status}
Priority {$ticket_priority}
Ticket URL {$ticket_url}
Ticket Link {$ticket_link}
Auto Close Time {$ticket_auto_close_time}
Knowledgebase Auto Suggestions {$ticket_kb_auto_suggestions}


Invoice Related
Invoice ID {$invoice_id}
Invoice # {$invoice_num}
Date Created {$invoice_date_created}
Due Date {$invoice_date_due}
Date Paid {$invoice_date_paid}
Invoice Items (Array) {$invoice_items}
Invoice Items HTML {$invoice_html_contents}
Sub Total {$invoice_subtotal}
Tax {$invoice_tax}
Tax Rate {$invoice_tax_rate}
Credit {$invoice_credit}
Total {$invoice_total}
Amount Paid {$invoice_amount_paid}
Balance {$invoice_balance}
Last Payment Amount {$invoice_last_payment_amount}
Last Payment Trans ID {$invoice_last_payment_transid}
Payment Method {$invoice_payment_method}
Payment Link {$invoice_payment_link}
Subscription ID {$invoice_subscription_id}
Status {$invoice_status}
Invoice Link {$invoice_link}
Previous Balance {$invoice_previous_balance}
Total Due Invoices Balance {$invoice_total_balance_due}
Notes {$invoice_notes}


Other
Company Name {$company_name}
Domain {$company_domain}
Logo URL {$company_logo_url}
WHMCS URL {$whmcs_url}
WHMCS Link {$whmcs_link}
WHMCS Admin URL {$whmcs_admin_url}
WHMCS Admin Link {$whmcs_admin_link}
Marketing Unsubscribe URL {$unsubscribe_url}
Signature {$signature}
Full Sending Date {$date}
Full Sending Time {$time}


Conditional Display
You can use conditionals to display text based on other values - for example:

{if $ticket_department eq "Sales"}
Sales only operates Monday-Friday 9am-5pm
{else}
Your ticket has been received and will be answered shortly
{/if}

Looping through data
A foreach loop can be used to cycle through values like invoice items:

{foreach from=$array_data item=data}
{$data.option}: {$data.value}
{/foreach}
↧
Search

Dot.tk Domains Question

October 12, 2015, 1:32 pm
$
0
0
How do i sign up for dot.tk domain shere

Thanks
↧

Project Management Mailer - Send email for activities in your Project Management

October 12, 2015, 3:12 pm
$
0
0
Please always refer to the official page (english - italian) since I can't update this message as time passes. You can always find updated informations and screenshots there.

Extend the functionalities of your Project Management module. With this module installed you can finally send and receive email notifications every time projects and tasks are created or updated, when messages are posted, when you start and stop the timer for both administrators and clients.

Obviously the module require a working installation of Project Management.

Screenshots: here

Features:

  • Perfectly integrated with Project Management
  • Send notification to admins and clients on Project Created, Updated and Edited
  • Send notification to admins and clients on Taks Added or Edited
  • Send notification to admins and clients on Start and Stop Timer
  • Send notification to admins and clients on Project Status Change
  • Send notification to admins on Message Posted in Staffboard
  • The module already has 15 preconfigured email templates with text and style
  • You can easily manage, edit and disable emails from your Email Templates page
  • You can normally use Smarty syntax in emails
  • The module works and it's compatible with WHMCS V6 and V5
  • It works with a simple Cron Job
  • Simple and intuitive user interface
  • Uses Smarty templates
  • Multi-language with english and italian already present but you can easily add new languages
  • Entirely based on PDO API for MySQL connections safe from SQL injection

This is the first release of the module so in this phase your feedback is highly appreciated.
↧
↧

assign array to variable

October 12, 2015, 4:33 pm
$
0
0
Hi,
I think I've lost quite a few brain cells ... or maybe not.
I can't figure it out or find in in manual.

In my template I have nice custom mysql queries that producing nice array of product groups / products.
Before 6 I could just do:
$this->assign('products',$products);
but now it throws an error:
all to a member function assign() on a non-object in
array $product is ok - I var_dump it ant it's ok.
I know something has been changed, but I can't find it.
Please - any help ?

Thanks - Matt.
↧

Problem with the client area redirecting to domain root

October 12, 2015, 7:06 pm
↧

Addon module breaks Cron job

October 12, 2015, 7:14 pm
$
0
0
I added an Addon module to my WHMCS installation and now my Cron job, which previously ran just find, doesn't run at all. I've removed the addon module and it runs without it. Am I missing something? The cron.php is in a directory above the root directory for security purposes and the automation link matches its location. Any help is appreciated.
↧
Viewing all 13458 articles
Browse latest View live
Search