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Mobile Edition 1.4 does nothing

March 20, 2014, 5:10 am
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Hi there,

I just purchased the mobile edition addon.
Followed the instructions; uploaded the folder mobile to the root of whmcs.
Updated the license from within WMHCS; it says I have the Mobile Edition Addon.

But when I go the the url mydomain/whmcs/mobile nothing happens; blank. It's not an error saying the page is not found but just nothing happens.

What am I doing wrong ?

Kind regards,
Matt
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SolusVM module not connecting

March 20, 2014, 6:41 am
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First of all I have to say that I am very new to WHMCS.

I've successfully installed WHMCS running with php 5.4 and all is working fine.

I need to use it to connect to a SolusVM system to create VPS systems for customers.

I have successfully installed the SolusVM module into WHMCS and all looks fine.

Next I come to configure the SolusVM and WHMCS systems.

1. I have created an API User is Solus
2. Added a server in WHMCS using the details from the API users (e.g. IP, API key and ID, etc)

Now when I come to create a product and and go into the "Module Settings" screen. I choose solusvmpro as the module name and after saving that I understand I should be able to get Default Node, Default Plan, and Default O/S populated from the SolusVM master. There is nothing in these fields.

If I come out of the product screen and go back into it it can take about 5-10 minutes to get into the screen. This makes me think it's trying to communicate with the SolusVM master but not getting any response.

I have enabled module debugging in WHMCS to see if they sheds any light. Nothing in the debug log.

I have checked the API log on the SolsuVM end. Nothing in that log.

I use a Draytek 3900 firewall in front of the SolusVM systems (but there is no NATing involved, the VM master has an external address.)

I have check the firewall logs to see if anything is getting blocked. I see no traffic at all from WHMCS to the VM master (no traffic at all to the VM master in fact).

Can anyone suggest a good way to debug this please? Can I set enhanced debugging of some sort in WHMCS to check exactly what it is doing?
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diskusage and bwusage inside tblhosting

March 20, 2014, 7:08 am
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Hi,

Inside the WHMCS database, the fields for diskusage and bwusage are set to int, leaving the potential values quite small.

What value does WHMCS expect to be stored in the database here, is it to be Bytes, Megabytes, or Gigabytes?

What consists of a UNIT when calculating overusage billing? this calculation requires the database to have correct values.

Kind thanks

Keith
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Daily income reporting per product type

March 20, 2014, 8:47 am
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does anyone know of a way to get reporting that will report daily new income and daily recurring income by product type also a that shows daily cancellations (deletions) by product type. ?
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Reload page on change billing cycle

March 20, 2014, 9:45 am
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Hi,

I want to reload page on change billing cycle. How can i do it ?

Best Regards
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Existing WHM and cPanel.

March 20, 2014, 3:06 pm
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So, I have a small hosting company and already use WHM and cPanel for account creation and domain management.

I don't seem to have a way of using this existing WHM service to set up automatic cPanel account/hosting account creation like WHMCS seems to offer.

Can I use WHMCS with my existing service for automated account creation?

I hope so because I cannot turn off domain.com/whm or domain.com/cpanel.

Thanks!

-Fraxie
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CURL and SSL Problem Suddenly for WHMCS Software: sslv3 alert handshake failure

March 21, 2014, 12:02 am
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Hello,

I'm hoping some others in the community have encountered this issue and have a workaround or solution to the error I'm suddenly getting in my WHMCS. We never had this happen before.

I am getting in our transaction log errors for CURL trying to do a credit card capture. It's for the Quantum Vault/Gateway that I do transactions.

The error reported is:

CURL Error: 35 - error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

Why is WHMCS returning this error that sslv3 handshake error was encountered? This has never happened before this current upgrade to WHMCS. I am concerned now that I can't process new orders and also bill for existing ones.

Thanks in advance. This would help me out a lot, and I really do appreciate any insight.
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PayU MONEY Plugin Needed

March 21, 2014, 2:12 am
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SMS Addon for WHMCS

March 21, 2014, 2:58 am
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TCPDF - strange behavior for MultiCell function

March 21, 2014, 3:48 am
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I am trying to customize an invoice.
Trying to use MultiCell function with a string of 150+ odd characters.
It prints fine if I put any 60 characters. If I put one more characters, it prints only the first character of the string.
The string is in French and I am using UTF-8 encoding.

This started happening only after upgrade to latest version of whmcs i.e. 5.3.5.
One some installations this works fine, on others it doesn't.
Has anyone observed something similar?
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Errors after switching to FastCGI

March 21, 2014, 4:12 am
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Hello, recently I switched the PHP handler from suPHP to FastCGI. Since then I have noticed that there are errors in the cronjobs. For instance:

Code:
--2014-03-21 00:00:01--  http://www.domain.com/whmcs_dir/modules/registrars/enom/enomsync.php
Resolving www.domain.com... xxx.xxx.xxx.xxx
Connecting to www.domain.com|xxx.xxx.xxx.xxx|:80... connected.
HTTP request sent, awaiting response... 404 Category not found
2014-03-21 00:00:09 ERROR 404: Category not found.
or that:

Code:
--2014-03-21 00:00:01--  http://www.domain.com/whmcs_dir/crons/domainsync.php
Resolving www.domain.com... xxx.xxx.xxx.xxx
Connecting to www.domain.com|xxx.xxx.xxx.xxx|:80... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2014-03-21 00:00:41 ERROR 500: Internal Server Error.
or even:

Code:
--2014-03-21 03:00:01--  http://www.domain.com/whmcs_dir/admin/cron.php
Resolving www.domain.com... xxx.xxx.xxx.xxx
Connecting to www.domain.com|xxx.xxx.xxx.xxx|:80... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2014-03-21 03:00:41 ERROR 500: Internal Server Error.
If I enter the http://www.domain.com/whmcs_dir/admin/cron.php URL in my browser, it executes just fine.

Any advise?

Kind regards,
Manos K
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Error in API Documentation for 'sendadminemail' command

March 21, 2014, 5:26 am
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The documentation indicates that the ticket ID merge field variable is $ticket_id, however it is actually $ticket_tid.

Therefore the following two lines should be adjusted, the first one for External API and the second for Internal:

PHP Code:
 $postfields["mergefields[ticket_id]"] = "1"; 
should be

PHP Code:
 $postfields["mergefields[ticket_tid]"] = "1"; 
and

PHP Code:
    "ticket_id" => 1, 
should be

PHP Code:
    "ticket_tid" => 1, 
---

Also, the actual ticket message is sent in plaintext and not HTML so one of the following two actions should be taken:

1. WHMCS should automatically run nl2br() on the $ticket_message variable before sending the email OR
2. The documentation should show the use of nl2br() in some way. For example:

PHP Code:
$postfields["mergefields[ticket_message]"] = nl2br("This is a test ticket"); 
Cheers,

Jordan
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Restrict free subdomain for certain group?

March 21, 2014, 6:43 am
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Is there a way to restrict the use of a certain subdomain?

I only want a small number of people to use the free subdomain when they order hosting.

Example:

Today I have ".myhomepage.com" as an alternative when ordering hosting. Users can create a free subdomain with that name.

But, I also have a domain that is for people living in my town. Like ".mytownsname.com".

I dont want everybody to use that town domain. Only users that know about it.

I can annonuce in my towns facebook for example:

"Hey! You can now get a free .mytownsname.com at my website. Just type in this code and you can set it up."

Something like that.

Hope you understand :)
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Install two instances on same server

March 21, 2014, 9:26 am
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Hi there,

I have a license for WHMCS. I currently have version 5.2.16 but would like to update to the latest version (5.3.5)

However, I have made extensive customizations to my current version. So I want to do a clean install of version 5.2.16 in another folder on my server and compare with my working version. Is this allowed?

Thanks.
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Registrar Error 531 when trying to update contact details

March 21, 2014, 10:56 am
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Am unable to update the contact details on a domain, just get "registrar error 531"

We use enom, and according to them, this is the error code.


531 Authorization failed
Registrars may not view or alter data associated with either the
registry or another registrar. This response code is typically
returned when a registrar attempts to view or modify data belonging to
either the registry or another registrar. A typical situation includes
doing a STATUS command for a domain registered to another registrar.

Obviously we are not trying to update a domain registered elsewhere, the domain is under our account.
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Vpn module

March 21, 2014, 10:23 pm
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Hi i want buy a VPN module for openvpn

here a older plugin of freeradius, i want the same features

Quote:
Features Include..
Automatic Account Creation
Automatic Account Suspension
Automatic Account Un-Suspension
Automatic Account Termination
Reseller and Stats Addon Modules
Client Area VPN Stats
Speed Limits (Only works with a NAS)
Bandwidth Limits
anyone know one, at a reasonable price?

thanks for you answer.
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Addon domain issue with Configurable Package addon

March 22, 2014, 5:30 am
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What is the solution for clients who order more addon domains than subdomains, when ordering Configurable Package Addon plan?

For example, the following options maybe selected:
Addon Domains: 10
Subdomains: 1

The problem is that cPanel adds a subdomain each time an added domain is created and because you only have one subdomain option, trying to add more than one addon domain will fail with a subdomain warning.
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Existing clients dont have option for subscription...

March 22, 2014, 5:55 am
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I have just installed whmcs and manually entered all customers including all past invoices/payments (so that customer can access records)

Some of the invoices entered are overdue and i have noticed that the customer(s) cant pay them invoices and setup a subscription for the monthly amount.

When new invoices are auto generated by WHMCS itself will everything be fine? How can my customers immediately setup a recurring payment from day 1 instead of paying invoices and then waiting until next time? If they wait until next time i have to presume the customer will remember to set it up/pay the invoice (which they wont) I am using the GoCardless module for direct debits.

Regards

Nick
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WHMCSEXPERT: HTB Affiliates History & Balance Report 1.0

March 22, 2014, 9:04 pm
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WHMCS Expert created a report module that you can use to check Affiliates History and Affiliates Balance. The report will show the total commission per month and the amount due to be paid to each affiliate.

Feature:
- Calculate total amount across all clients in affiliate balances that have not yet been paid out (e.g. affiliate liability)
- List of clients with affiliate balances (and their current balance)
- Historical affiliate commission report (monthly)
- To see how much commission has been given over previous months

Screenshot:
Click Here

Requirements:
WHMCS 5.2 or higher
PHP v5.3 or better

Purchase:
Source Code: $9.99 Click Here
This Developer license includes full source code

Click Here To View All WHMCS Addons By WHMCSExpert

Support!
For support please submit a support ticket here (Click here), Please do not submit support requests in this thread, If you discover a bug, Please also submit it in a ticket (Click Here) and we shall patch the mod ASAP and release a update fixing the bug

Host The Best - sales (at) hostthebest.com

Do You Need Custom Development?
Don't hesitate any longer! Contact us now!

Thanks again for choosing Host The Best. We appreciate your business!
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Edit Support Ticket Email?

March 23, 2014, 1:55 am
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Hi there,

We have a general contact form and in one instance, the person wrote their email wrong.

So when we reply, they're not getting the emails.

I've been unable to find a way to edit the email address on an opened support ticket.

Is it possible to edit the email address without them having to open a new support ticket?
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