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Incorrect Due Date

March 25, 2014, 3:26 am
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I've recently bought WHMCS and slowly started adding clients, the first client i added has made his first payment through the system, i can see it has generated a new invoice but it looks like the due date is incorrect.

I created the clients first invoice on 20/03/2014, it was due on 22/03/2014.. the client paid on 21/03/2014.

After the payment another invoice was created.
Invoice Date: 20/03/2014
Due Date: 03/04/2014

The billing cycle is set to Monthly and under products/services tab it says next due date is 22/04/2014 Which would be correct... So why is the newly created invoice incorrect?

It is probably just a mis configuration on my part, maybe because i generated the first invoice manually? I've looked around and can't it, and can't seem to change the date the invoice is due?

Probably a long shot but can anyone narrow this problem down for me?
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cannot change and save email templates

March 25, 2014, 4:52 am
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i get a long php error :

We're sorry, but you cannot use "{php}" in a ticket submission as this is currently being used in exploit attempts. If you do have a legitimate issue, please press the back button in your browser and then change any instances of "{php}" to "(php)" so that your ticket may be submitted. Keep in mind that in the event that you're trying to exploit our system, that neither {php} nor (php) will function.

when i try to save emailtemplates, there is no strange code in the article?

help!
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Link transferred domain to hosting account

March 25, 2014, 6:14 am
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Hi guys,

Im new to the how domain hosting scene to a certain extent.

Im just wondering, once my client has transferred his domain to my nameservers and its all gone through correctly. How do i link that domain to the hosting they previously ordered.

So for example my client orders some hosting with me. Done and dusted.

He then (seperate transaction) ordered a domain name to be transferred to work with this hosting. So he does that all and points his domain to my nameservers and now i have his hosting and his domain name on my WHMCS. How do i link the 2 to work together? How does the nameserver know what IP to send the domain to?

Im getting myself very confused with this process so if someone could dumb it down for me, would be much appreciated.

To let you know i use cPanel/WHM for my server

Tom
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IPMI Module

March 25, 2014, 9:16 am
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Hello, I'm looking for someone who can develop an IPMI module to be integrated with WHMCS in order to allow my clients remotely manage their servers.

I'm wondering why WHMCS doesn't have this module already!

Regards.
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Intergrate whmcs license add on

March 25, 2014, 10:07 am
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Just looking to see if I can hire some one for simple work to get this whmcs license add on to work with our script software.

and interests let me know and will show you what we are after

thanks
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Upgrading the hard way

March 25, 2014, 10:13 am
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I use JWHMCS to connect my WHMCS account through Joomla. So I tried to update to 5.3.3 but it crashed my site so I had to revert back. I hate to be left behind and could really take advantage of the latest release, so I am going to completely rebuild my site with the new version. Hopefully this will also clear up some math problems that I am experiencing with 5.2.17.

I need to keep the old site online while I do this so my question is this, I was issued a developers license that appears to still be active on my account and I was going to setup and use that in a secure sub domain for my build and I need to know if there is any issues I may encounter when I finish and move it to the live site?

Will there be a problem setting up my development site and changing the key to my paid key when I swap out the old for the new, or would I need to have a new key issued or what, I am not sure? Because WHMCS is in a sub directory under Joomla I am not sure how this will work? However I am going to maintain the same file setup I have now, same name and same folder levels for the working folders.

Nothing is changing, the server and DNS is the same, just an updated site that works in place of the increasingly unstable version I am using now. From what I read on the licensing docs all I will need to do is login once the site is setup and navigate to "Help > Change License Key" and change the key. If this is all there is to it I am golden otherwise I sure could use some advice to minimize down time.
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Add Paypal payment button directly to invoices?

March 25, 2014, 10:43 am
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I am using Paypal and mail-in-check or money order. When I set a client to payment method: Credit Card, the invoice gets a payment button added directly to the invoice. The problem is they first have to visit their client area, log-in, find the invoice, open the invoice, find the payment button and then pay. When the second, third, and overdue notices are sent there are no payment buttons directly in the e-mail.

Is is possible to add the Paypal payment button directly to each e-mail reminder (that requires a due or overdue invoice)? This would be much easier for my clients than having to visit their client area, login, and go through the steps just to access their payment button. And would require less instruction from me as well.

My point is the invoice automatically adds a payment button if the payment is set to credit card directly in the product, but the invoice e-mails do not.

I have: WHMCS Version: 5.3.6
Paypal and Mail In Payment Activated.

I set each clients products or services "Payment method" to Paypal.
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Understanding Downgrades and Cancellations

March 25, 2014, 12:47 pm
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Hello All,

I have read through the documentation on WHMCS about downgrades and cancellations and while I think I understand it, I'm not 100% sure. Moreover, I'm not sure the default behavior is what I want, and I'm curious to see if it can be adjusted.

In my current billing system (before we move to WHMCS)....
  • If a user upgrades, they are charged a pro-rated amount for the upgrade.
  • If a user downgrades, we only have that downgrade take effect at the END of their billing cycle.

So there really is no such thing as a mid-cycle downgrade and we never refund or give credit back to the customer.

It sounds like WHMCS handles the upgrades perfectly, but for downgrades WHMCS wants to issue a refund for the unused days.

Is there any way to configure WHMCS not to do that so it operates like my current billing system where downgrades only take effect at the end of the current cycle?

It also seems to me like WHMCS has the concept of "downgrades" and "cancellations" as two different things.
I currently have a 'free' plan.... if someone downgrades to the free plan, would WHMCS treat that like a cancellation or a downgrade?

Thanks in advance for any insight. It is appreciated!

Cheers!
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Buying Owned WHMCS License

March 25, 2014, 12:55 pm
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Hi. I am looking for an Owned WHMCS License.

I live in Canada so if you are Canadian we can do a bank transfer via Interac E-Transfer http://www.interac.ca/en/

Or I can pay via PayPal.
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Sequential Paid Invoice Numbering

March 25, 2014, 2:11 pm
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Hello,

I need custom number to paid invoice numbering. For example;

INV{NUMBER} - Sequential Invoice Number Format

But {NUMBER} I want to be 000001 (six digits)

For first invoice it's OK. I've got number INV000001, but for second I've got INV2 and third INV3. Seems that in {NUMBER} is stripped zeros. In "Next Paid Invoice Number" I see "4" instead of "000004". It is possible to somehow workaround that?

Thanks.
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pending orders questions

March 25, 2014, 2:44 pm
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We have been using WHMCS a few years now, but still a little confused about pending orders.

some orders will stay in pending state and need to be manually accepted, some not, why is that ?
All our products are set to "Automatically setup the product as soon as the first payment is received"

Unless a product needs some manual configuration, we don't really want them set as pending, as this means if no-one checks pending orders for a while , the product wont get billed on the next cycle, so we really don't see why this step is even required, can anyone enlighten ?
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To wait for the order confirmation email.

March 25, 2014, 3:23 pm
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Hi there, is there any way to send a order confirmation email that actually the client needs to click some link and that does fire a confirmation that the order is accepted and billed?
I do a lot of admin order inputs and I need the client can read the email, says it is correct by clicking a link or it is not by clicking any other link.

Any ideas?
Thank you
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Installation Issues Question

March 25, 2014, 6:39 pm
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Hi,
I installed the latest version of whmcs , and in step 5 of intallation i had this message :
Code:
Installation Complete

Errors Occurred

Please open a ticket with the debug information below for support

File: upgrade370.sql
Line 1 - Duplicate column name 'level'
Line 3 - Duplicate column name 'tax2'
Line 4 - Duplicate column name 'taxrate2'
Line 8 - Duplicate column name 'latefeeoveride'
Line 9 - Duplicate column name 'overideduenotices'
Line 11 - Duplicate column name 'qty'
Line 12 - Can't DROP 'item'; check that column/key exists
....
some advises here
...
But everything works great ! is that a big problem or just i forget it ?


Regards
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Хорошее вознаграждение для того, кто влад

March 25, 2014, 7:02 pm
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Привет, предлагаю хорошее вознаграждение php программисту за пару часов работы. За подробностями в
Скайп Imilia499 или мыло promobpw@gmail.com
Буду рада всем, очень нужна помощь!

- - - Updated - - -

Простите, не знала что форум обрезает заголовки.
Дополню заголовок: "Для того, кто владеет PHP и знаком с WHMCS" :)
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Enable SMTP Authentcation

March 25, 2014, 10:05 pm
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I want to use SMTP on WHMCS. I have a SMTP account on a separate mail server that is working andthis server requires SMTP Authentication. When configuring Thunderbird, I need to enable SMTP Authentication.

Where can I enable SMTP Authentication in WHMCS for me to use SMTP?

Thanks.

Regards,
Pau
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Can I rename a couple of the PHP files?

March 26, 2014, 1:25 am
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Hi,

Is it possible to rename a couple of the PHP files in WHMCS?
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Solusvm Cannot create client in WHMCS

March 26, 2014, 2:45 am
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Hi,

Any reason why WHMCS is trying to create a client again in solusvm when it already exists and customer wants to place a second order for a VM.

Anyone know how to fix this?

I'll post also on solusvm but usually get answers faster here :)

Thanks
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Can I display Admin Summary and default invoice value ex-VAT?

March 26, 2014, 5:31 am
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The Admin summary displays income including of VAT charged, which has to be refunded anyway.

Is there a way to display more accurate and useful ex-VAT numbers?
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Get userid in EmailPreSend hook

March 26, 2014, 6:46 am
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Dear,


I cant find a way to get a userid in a EmailPreSend hook. It does work in "general" emails, but not in invoice emails as the relid is not the userid
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Client custom field with default value

March 26, 2014, 9:17 am
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Hi,
how can I add client custom field, type: tick box
with default value of checked, mean when I will create new client from admin panel, this tick box will be checked.

Best Regards,
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